Public help center navigation

The public help center navigation mirrors your Docs structure — spaces, collections, and articles — with a home page that leads with search.

Home page

The help center home page (https://{subdomain}.helpin.center, or your custom domain such as help.yourcompany.com) shows:

• Brand header — logo, brand color, and configured header links.

• Search bar with your configured placeholder text — the primary entry point for most visitors.

• Space cards — one per published space, linking into its article tree.

• Footer with configurable links and the support email.

Space pages

Each published space has its own page with:

• A sidebar with the space's collection tree (nested two levels) and its articles.

• Collection entries open collection pages, which list their articles.

• Article entries link directly to the article at https://{subdomain}.helpin.center/articles/{article-slug} (same path on a custom domain).

Collection pages

A collection landing page lists its articles (and sub-collections) with icons and excerpts — a mini index for that topic.

Breadcrumbs and paths

• Articles show a breadcrumb trail — Space → Collection → Article — in the reader's language, so "Billing → Refunds → How long do refunds take?" is one click away at each level.

• Collection pages show their parent collections as well ("Root > Parent > Current").

• Article URLs use stable slugs that survive reorganization.

Locale-aware routing

When multiple locales are enabled, URLs include the reader's locale and the language switcher moves between translations of the same page. Locale fallback rules apply when a translation isn't published (see Multilingual / localization).

Deep links that survive

Article URLs are content-addressed by slug with automatic redirects from prior slugs, so links in emails, chat macros, and search indexes keep resolving even as you reorganize.