Overview

Start here if you are new to Helpin. This section explains what Helpin is, introduces the building blocks you will see everywhere in the product, and walks you through setting up a workspace for your team.

In this section

• What is Helpin? — what Helpin does and how its modules fit together.

• Core concepts — workspaces, teams, members, roles, and modules.

• Getting started — set up your workspace, invite your team, and find your way around.

• Security overview — how Helpin protects your data and controls access.

• Email delivery overview — which addresses send and receive your support email.